Privacy Policy

We collect personal information that you voluntarily provide to us when you interact with our website. This may include:

First name | Last name | Email address | Phone number

The information collected is used for the following purposes:

Sending promotional emails and texts about our products, services, and promotions.

Contacting you regarding your inquiries or requests.

Improving our website and marketing efforts.

We would love to be able to inventory every piece of laundry you give us. Unfortunately, it is cost-prohibitive for us to do so. As a result we can’t be held responsible for any lost laundry; we simply have no efficient way of verifying that we initially received all pieces of laundry. Rest assured that our staff carefully tracks your clothes. For instance, we tag your clothes with your sales slip, and your clothes are separated from your laundry bag in our facility unless they’re inside a machine, on the folding table, or locked in our storage room. If you do believe you are garments are missing from your delivery, please notify us within 24 hours of receiving your clean laundry. We are much more likely to find misplaced laundry if it is reported early.

We are committed to protecting your information. We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

You have the right to:

Request access to your personal data.

Request correction or deletion of your personal data.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes.